JustFashionNow Reviews and Complaints | justfashionnow.com @ Pissed Consumer

Most helpful review

Jun 17, 2019 PissedConsumer1561910 of Monrovia, CA

SCAMMER DISHONEST. BUYERS BEWARE

IF THERE HAD BEEN A ZERO STAR CHOICE, I'D CHOOSE IT. I READ SEVERAL REVIEWS PRIOR TO PURCHASING ANYTHING FROM THEM. SADLY NONE OF THE REVIEWS I READ EVER INCLUDED ANYTHING LIKE THEIR PRODUCTS LACKED MATERIAL MADE INFORMATION OR THAT WHEN THEY DID HAVE LABELS, THE...

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51 comments

Mar 30, 2022 PissedConsumer2157658 #2157658

These companies in china are scammers. I ordered a dress for 20.00 it said canadian price that I would not pay 5.00 for .

When I got my credit card bill it cost me 86.00 for this horrible cheap looking dress. That was foreign exchange through PayPal and china. Scammers. It says free return and money back easy .

I contacted them by text and they offer to reimburse me 15% of 20.00. Couldn’t guarantee exchange money back , never ever again.

2 0

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#1561910

New Reviewer

Jun 30, 2022 Ofile P

Need help

J ai cliqué plusieurs fois (différents jours)sur un article que je veux à l unité et n arrive pas à changer la quotité pour commander l article .

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#3719728

Location

Belfort, Bourgogne-Franche-Comté

Preferred solution

Annuler le nombre multiple pour que je puisse refaire une commande avec l article à l unité !

New Reviewer

Jun 30, 2022 Cindy B Qmq

I need to speak with a live person

I'm trying to return some clothing that I purchased and I called the number and it said the mailbox is full please hang up now. So I'm wanting to know how to return these clothing to just fashion now.

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#3719185

Loss

$70

Preferred solution

Full refund

New Reviewer

Jun 29, 2022 Kathleen R Bmg

Product ordered and paid for, but not delivered

2.1

Ordered a dress in early June, credit card charged, but product never sent, not received I want to receive dress or full refund In 2weeks! Please respond immediately.

User's recommendation: Be aware.

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#3717398

Pros

Style of the dress
Looked good on line

Cons

Did not respond to my emails or refund my order

Loss

$27

Preferred solution

Deliver product or service ordered

New Reviewer

Jun 29, 2022 Kathleen R Bmg

I ordered my dress 4 weeks ago, still have not received dress, but credit card was charged…I either want a credit or merchandise sent to me! kathy Robb

2.6

JustFashionNow - I ordered my dress 4 weeks ago, still have not received dress, but credit card was charged…I either want a credit or merchandise sent to me! kathy Robb

Did not receive dress iorder d in early June, picture of my order.. please check ntscr me and verify shipping or refund me.

User's recommendation: Be aware.

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#3717364

Loss

$29

Preferred solution

Deliver product or service ordered

Jun 29, 2022 PissedConsumer3716515 of Marstons Mills, MA

Customer service does not answer. Has a mailbox filled but filled. Unable to return items. . I was

2.0

If you order something, you are unable to return it. They have a customer service number but the mail box is filled and no one picks up. Very frustrating!!!

User's recommendation: Never.

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#3716515

Location

Marstons Mills, Massachusetts

New Reviewer

Jun 28, 2022 Jennifer W Dze

A BIG FAT ZERO FOR RATING!!!!!!!!!

BEWARE!! DO NOT ORDER FROM THIS COMPANY!! They go by other names as well as just fashion now, and you will see awesome clothes, but dont fall for it! You will NEVER RECEIVE YOUR MERCHANDISE OR A REFUND!,The number for customer service ALWAYS HAS A FULL MAILBOX, SO YOU CANT LEAVE ANY MESSAGE TO FIND OUT ABOUT YOUR ORDER! I fell in their trap before I read any reviews, or had any experiences with this company! I ordered from TWO OF THEIR SCAM SITES AND IDO NOT WANT TO SEE ANYONE ELSE HAVE TO GO TO THEIR CREDIT CARD INSTITUTION TO FIGHT THEM TO GET THEIR MONEY BACK! Thank God my bank has recovered about $700 and we are still working on one last claim of about $114! I also have a 4th of July dress I ordered through just fashion now at the BEGINNING OF MAY, AND I STILL HAVE NOT RECEIVED IT, THEY WONT SEND ME A TRACKING NUMBER AND EVERY TIME I EMAIL THEM, THEY NEVER NEVER RESPOND! Im sure I wont get it before the holiday (its June 28th!) if ever!! PLEASE BEWARE OF THESE COMPANIES, AND TRY TO GO WITH THE STORES WE ALL KNOW OR THROUGH A SIGHT TO COVER YOU IF YOU GET SCAMMED LIKE THIS SUCH AS AMAZON OR ETSY! Jennifer

User's recommendation: NEVER, EVER BUY FROM THIS COMPANY OR ANY SIGHT WITH A DIFFERENT NAME BUT SAME PRODUCTS!, They are 100% FRAUDULENT and you will never get your products. WHEN A COMPANY DOESNT’T HAVE A PHONE NUMBER TO CALL FOR CUSTOMER SERVICE.

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#3713809

Cons

Fraudulant
No merchandise received since 7 10 2020
Items advertised not in stock

Loss

$31

Preferred solution

Deliver product or service ordered

New Reviewer

Jun 27, 2022 Jackie O Pxu

NEED TO RETURN AND RECEIVE CREDIT FOR RECENT ORDER

NONE OF CLOTHES I ORDERED FIT PROPERLY, ARE POORLY MADE WITH VERY CHEAP FABRIC. I NEED TO RETURN EVERYTHING ASAP. THANK YOU!!

User's recommendation: DO NOT ORDER FROM THIS COMPANY!!!!

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#3709524

Pros

Beatiful pictures in catalog
Things look good in pictures

Cons

Ill-fitting

Preferred solution

Full refund

Jun 27, 2022 PissedConsumer3708658 of Franklin, OH

Horrible customer service, wrong size, can get no one on phone, can leave no VM because box is full, I want 3 changed to L; not XL and 2 I want a refund. The SKU numbers are in previous box.

1.0

I already explained everything. Again, I did not find any receipts, and I no longer have the ads to get order numbers. I gave SKU numbers from the clothes. Their system to get problems worked out is very confusing and ridiculously long and complicated. I keep filling out the same answers to the same questions. I do not always understand what is meant, and there is no one to talk to or leave a message. I paid with Visa.

User's recommendation: Do not buy from this company unless they greatly improve their customer service.

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#3708658

Location

Franklin, Ohio

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New Reviewer

Jun 24, 2022 Karen G Sud

Read comments and then ignore comments

2.7

Read comments TRUE TO SIZE not so much. IF they ship you what you ordered off the comments and the product does not fit. You have about 5 steps before you receive authorization to ship back THEN it is up to you to pay the costs the ship back to China at a cost of a min of $ 45.00 THEN after they receive and process the order they will issue the refund. IMHO it is not worth the cost for subpar- clothing or shoes.

User's recommendation: go elsewhere or make sure for sure it is the size and garmet you want.

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#3702520

Pros

Adds look better than reality
Looked good on website
Cute cloths

Cons

Shipping to china for a refund
Delivery service
Refunds

Loss

$122

Preferred solution

replacement of the items that were the wrong size based off their size description and backed by the comment sections. I like the clothes although they do not fit shirts to large shoes to small .

New Reviewer

Jun 23, 2022 Larry E Tth

Just called a second time. Still no response and still a no full voicemail

1.0

It said to update and I have. Also. I have spent over an hour doing this!! I keep writing the same thing !!!

User's recommendation: No!!!!!

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#3699686

Location

Dayton, Ohio

New Reviewer

Jun 23, 2022 Larry E Tth

I have already liked out my reasons 2 or 3 times!!!!

2.1

I have mentioned already that they are the wrong size, and the customer service is horrible Ex. I called, went to voicemail and said the voicemail was full. Too much of the same information of which to write answers when trying to explain what was wrong with the sale..

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#3699657

Location

Dayton, Ohio

New Reviewer

Jun 23, 2022 Larry E Tth

Wrong size for several pants

1.0

Update by user Jun 23, 2022

It says we did not pay for this order. We did. It would be far easier to talk to someone because I am not sure of some questions of yours or mine……

Original review posted by user Jun 23, 2022

Tried to call. Phone went to voicemail and it was full. Now, what do I do??? The customer service is horrible!

User's recommendation: Poor customer service cannot get any answer but voice mail and it was full all of my order is extra large, but should be large.

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#3699599

Location

Dayton, Ohio

Cons

Incorrect size
Poor customer service

Loss

$100

Preferred solution

Full refund

New Reviewer

Jun 23, 2022 Larry E Tth

Wrong size for several pants

1.0

Should be large instead of extra large. I called, and no one answered and the mail box is full!! Now what?!!!

User's recommendation: Do not order from this company. I read that they don’t take very good care of you, and their phone’s voice mail is full!! There are no other directions as to what to do.

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#3699550

Location

Dayton, Ohio

Loss

$100

Preferred solution

Full refund

Jun 23, 2022 PissedConsumer3699429 of Saint Louis, MO

I was told that I would be given a partial refund

4.0

I was offered the refund due to keeping both orders . I accidentally ordered twice. I just am inquiring about the refund now.

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#3699429

Location

Saint Louis, Missouri

New Reviewer

Jun 22, 2022 Brigitte H Gku

Got wrong size for HBC0326****

1.0

Update by user Jun 22, 2022

no good

Original review posted by user Jun 22, 2022

Left several messages. I was told they will send me the extra large top. and I don't need to return item. It has been several days now still have not got anything. I called this number ,message box is full.177**** **** Please give a number so I can talk to customer service. Brigitte Houlette

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#3696188

Location

Santa Clarita, California

Pros

Very unhappy

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Price Affordability	2/5
Diversity of Products or Services	2/5
Website	2/5
Discounts and Special Offers	2/5
Value for money	2/5

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